Purity Bay’s whole-home water filtration systems were founded over 20 years ago by a Master Water Quality Specialist (MWQS) with 40 years of experience, along with another top-level specialist who has over 30 years of experience in the industry. Initially established in Bradenton, Florida, we later relocated to New Mexico. Today, we have dealers in Colorado, Nevada, New Mexico, Texas, and Florida. Our new generation of dealers is even more committed to ensuring 100% customer satisfaction.
Our goal is to provide water systems that offer the most beneficial, affordable, and practical solutions for today’s increasingly complex water challenges. We understand that there are many options available, and searching for the right water system can sometimes feel overwhelming. That’s why we’re here to help, offering each customer the information they need to understand all the available options and how Purity Bay stands apart.
The water treatment industry has gained a reputation for unethical sales practices and companies that fail to honor their agreements. At Purity Bay, we do things differently. We built this company on ethical principles that put customers first, instead of focusing on maximizing profits or selling inferior products that lead to more service issues. Purity Bay was founded with one clear purpose: to take responsibility for the ever-changing quality of water and to provide the highest-quality systems for homes and offices alike, all while staying up to date with the latest technological advancements in the industry.
Jaime Chavez, Owner of Purity Bay
EXCELLENT Based on 214 reviews Tim RollinsApril 7, 2025 I would recommend this company to anyone looking for a water system. Everyone that I have been in contact with is very knowledgeable and respectful. The installers were fantastic at their job, very friendly, and answered every question we had. We have only had this system a few days and can tell a very big difference in the water, highly recommend this company. Sal NataleApril 2, 2025 Awesome company and Erin is the best dimash niyazovMarch 26, 2025 After moving from up north we have realized that the water in FL is pretty different. Purity Bay came out on couple of occasions to teach us the process and show us how the water can change after installation. We’re two years in and it’s been great. No more dry spots in the shower, laundry, dishes. We have added minerals to our drinking and it’s been great. Saving a lot of money by not buying bottled water anymore. Their customer service is excellent and techs are very knowledgeable and professional. Definitely recommend them for your water needs. Valerie TelfairMarch 25, 2025 Purity Bay is top notch! They treat you like family and you have full confidence in their work and integrity! Chelsea LitwinMarch 25, 2025 I love my new system and would highly recommend Purity Bay to anyone. I went with the 10-Stage and am so happy that I did! I'm genuinely surprised by how significant the difference in water quality is. My only regret is not investing in this system sooner as the quality is noticeable from my sink to my shower. The team was awesome and provided excellent customer service. Don provided excellent guidance in helping me select the water system for my needs and patiently addressed all of my questions. Tyler, Joey and their installation team went above and beyond to handle my challenging installation as I live in a condo. Highly recommended! C KMarch 23, 2025 I’ve always believed that the best way to learn about water quality is to drink a glass of it and then panic. Which is more or less what happened when I visited my parents’ rental in Clearwater and realized their tap water had a flavor profile best described as "haunted pipe." Enter Tyler, a man so calm and helpful I began to suspect he might be some sort of water sommelier or part-time therapist. He arrived from Purity Bay not with judgment or a hazmat suit, but with data—actual test results that confirmed our suspicions without making anyone cry. We sat down and did what any loving child managing their parents' rental would do: we talked about how to eliminate contaminants as inexpensively as humanly possible. And Tyler, bless him, didn’t flinch. He explained the existing system which we didn't want anymore, outlined a plan for a new system, and somehow made ion exchange sound romantic. We are using two different medias to target the water we have. We reached an agreement that didn’t require a second mortgage or a blood pact, and scheduled the installation for a time that worked for us—i.e., not "next Thursday between 7 AM and the apocalypse." The install team arrived when they said they would (a minor miracle in any industry), and they worked with the sort of quiet, competent professionalism that made me briefly wonder if they were Swiss. The whole thing was seamless, like a Broadway set change, except with filters and zero jazz hands. And just like that, the haunted pipe water was gone. Now the water is clean, my parents are thrilled, and I no longer feel the urge to shower with bottled water. If you’re in the market for purification without the usual horror show of delays and vague pricing, Purity Bay is your people. And Tyler? Tyler is your guy. He made water exciting. That should be on a plaque. Zlatana Jovanovic-DickerMarch 16, 2025 Purity Bay installed 10 Stage Water Filtration system without osmosis purification for our property. All went well from the day one when their representative came to talk to us about their product and give us a quote, installation a week later to this day when we enjoy our “clean” water. All personnel that were in contact and worked on this project, Erin, Don and Joey were extremely pleasant and knowledgable. The water even tastes better, and our skin feels silky. We had interviewed few other companies earlier and decided to go with this family owned local business after our friend Raymond Smith highly recommended them. Purity Bay is for sure a company you should give a chance to improve your water! Highly recommended. Lorie CrimminsMarch 6, 2025 Excellent service and professionalism. Our technician Joey was knowledgeable and a pleasure to work with. Would highly recommend Purity Bay!
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