(813) 709-7873

Free Estimate

Privacy Policy & SMS Terms

Effective Date: April 2026

Purity Bay (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and industry guidelines.

1. Information We Collect

We collect personal information that you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Service/property address
  • Any information submitted through forms, calls, or messages

We may also collect limited technical data (IP address, browser type) for website functionality and analytics.

2. How We Use Information

We use your information to:

  • Respond to inquiries and provide services
  • Schedule appointments and consultations
  • Send service-related communications
  • Improve website performance and user experience

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only:

  • With trusted service providers necessary to operate our business (under confidentiality agreements)
  • To comply with legal obligations or protect our rights

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

5. Data Retention

We retain personal information only as long as necessary for business purposes or as required by law.

6. Your Rights

You may request to access, correct, or delete your personal information by contacting us at the information below.

7. Updates to This Policy

We may update this policy at any time. Changes will be posted with an updated effective date.

SMS Terms & Conditions (TCPA Compliant)

By providing your phone number and submitting a form on our website, you expressly consent to receive non-marketing and marketing SMS text messages from Purity Bay, including messages sent using an automatic telephone dialing system (ATDS), at the phone number provided.

Consent is not a condition of purchase.

1. Types of Messages

You may receive messages including, but not limited to:

  • Appointment reminders and confirmations
  • Service updates and follow-ups
  • Promotional offers or company updates

2. Message Frequency

Message frequency may vary depending on your interaction with us.

3. Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

4. Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying:
STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us.

5. Help Instructions

For assistance, reply:
HELP

6. Privacy of SMS Data

Your phone number and SMS consent will not be shared or sold to third parties or affiliates for marketing purposes.

7. Supported Carriers Disclaimer

Carriers are not liable for delayed or undelivered messages.

Contact Information

If you have questions about this Privacy Policy or SMS practices: Contact Us