Purity Bay’s whole-home water filtration systems were founded over 20 years ago by a Master Water Quality Specialist (MWQS) with 40 years of experience, along with another top-level specialist who has over 30 years of experience in the industry. Initially established in Bradenton, Florida, we later relocated to New Mexico. Today, we have dealers in Colorado, Nevada, New Mexico, Texas, and Florida. Our new generation of dealers is even more committed to ensuring 100% customer satisfaction.
Our goal is to provide water systems that offer the most beneficial, affordable, and practical solutions for today’s increasingly complex water challenges. We understand that there are many options available, and searching for the right water system can sometimes feel overwhelming. That’s why we’re here to help, offering each customer the information they need to understand all the available options and how Purity Bay stands apart.
The water treatment industry has gained a reputation for unethical sales practices and companies that fail to honor their agreements. At Purity Bay, we do things differently. We built this company on ethical principles that put customers first, instead of focusing on maximizing profits or selling inferior products that lead to more service issues. Purity Bay was founded with one clear purpose: to take responsibility for the ever-changing quality of water and to provide the highest-quality systems for homes and offices alike, all while staying up to date with the latest technological advancements in the industry.
Jaime Chavez, Owner of Purity Bay
EXCELLENT Based on 174 reviews Marina StetsenkoApril 22, 2024 Excellence in every step of the process! If you are looking for an outstanding knowledge, prompt communication and the highest level of professionalism, as well as customer service, you found the place! Thank you for your help in making our water pure:) Brad HougeApril 5, 2024 Great system and very good installers TaterMarch 29, 2024 We run on a septic tank and our water had high iron and sulfur. We had a rotten egg smell when showering. They installed a complete well system. They were extremely professional and I couldn’t be happier!! We can now drink our water out of our sink. Ines HixonMarch 8, 2024 water quality changed overnight! such peace of mind that what we are consuming is safe. Tyler picked up our appt last minute and sold us (we were looking at another known brand that was actually a little cheaper)! Joey and Scotty installed our system and were absolute professionals. They made sure the job was done right and with quality. Definitely recommend Scott ClearyMarch 4, 2024 Product and service is fantastic. Techs arrived and setup within the same day, even discussed best practices for setup and gave me a few different options for how they could install it. I ended up burying it at the front of my house. Since installation I can see, feel and taste a complete difference in the quality of the water I'm drinking and how it effects my appliances and home in general. I'll have a full water system at any future home I live in and would certainly recommend going through Purity Bay. Christine FutcherFebruary 29, 2024 I cannot give enough positives about my install of our Purity Bay system. Joey and crew were fantastic. Very knowledgeable and did a wonderful job. They are a great asset to your business. The difference in our water is amazing. So glad we made this decision, should have made the switch sooner. Santiago LimonFebruary 19, 2024 Best investment for your home and family. Water doesn't leave any hard water spots on the shower glass or your fixtures. Also water taste better than any water bottle. Installers are great and do a very clean job. Have had the system for a little over a year and have no regrets. Monique E.February 18, 2024 We've had our whole house water filter going on three weeks now and for three weeks we've been kicking ourselves for not doing this sooner. I can honestly say a whole house water filter and reverse osmosis system with Purity Bay is one of our BEST 👌🏾 investments 👌🏾. Within three weeks our skins is much softer and less irritated. One of the best part of this process for me is Jaime (the owner) direct, straight to the point, transparency. We knew what we were getting. We knew what to expect. Joey and I'm sorry I can't remember the other guy that also installed our filtration system but they were great, very professional, and really took their time to explain our system to us. You can't go wrong with Purity Bay 👍🏾 😃. Ron PeckholdtFebruary 14, 2024 plumber Joey is the best. much integrity and honesty. it is great to know i have a great plumber! Kristin TFebruary 14, 2024 Had the 10-step filter and reverse osmosis tap installed at my house. I had noticed that I was getting hard water from the municipal lines before calling Purity Bay. Jaime, the owner, came to my house to explain how the filters worked and that they were specially designed for the local water supply. He also said that the other companies in the area sold conditioners and filters that he tried in the past but didn't work as well. When I decided to buy these filters, Joey led a team that worked most of the day installing the drinking tap in the kitchen sink and the 10-step on the side of the house. They even put it in a mini shed to protect it from the elements. The company also offers routine maintenance plans. I can tell the difference with the filters when I drink from the tap (which is very nice to be able to do that) and when I wash the dishes! It's well worth the price!
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